Our Team

 

Meet Our Team – EcoScape Kundasang

👩‍💼 Puteri Nur Eliyana – Chief Executive Officer (CEO)
• Responsible for the overall vision, strategy, and direction of the company.
• Makes major decisions regarding operations, marketing, and services.
• Ensures all departments work in a coordinated and strategic manner.
• Acts as the official representative of the company in partnerships and external relations.

🧳 Dayang Nurazirah – Product & Service Manager
• Plans and manages all travel package offerings.
• Ensures the quality and variety of services match customer needs.
• Coordinates with local vendors, accommodations, and tour operators.

🧑‍💼 Nurafidah – Human Resources Manager
• Manages team recruitment, training, and staff development.
• Ensures employee welfare and a conducive working environment.
• Establishes company policies related to staff and monitors performance.
• Ensures compliance with labor laws and company SOPs.

💻 Syuhernita – IT Manager
• Manages and maintains the company’s website and blog.
• Ensures all digital platforms are secure, updated, and user-friendly.
• Provides technical support and solutions for the team.
• Safeguards customer data and digital performance.

📣 Kiasatina – Marketing Manager
• Develops online and offline marketing strategies.
• Promotes the company’s products and services to the target audience, especially millennials.
• Oversees ad campaigns on social media, blogs, and websites.
• Builds a strong brand presence to attract both local and international tourists.

💰 Farrah Azzahra – Finance Manager
• Manages the company’s budget, cash flow, payments, and invoicing.
• Prepares monthly and annual financial reports.
• Ensures accounting practices comply with financial regulations.
• Analyzes cost and profit of each travel package to set optimal pricing.

📸 Nur Syuhada – Content Creator
• Produces creative content such as photos, videos, and reels.
• Captures on-site experiences during tours for social media.
• Works closely with the digital marketing team to create engaging visuals.

📈 Jessline Maie – Digital Marketing Specialist
• Executes paid advertising campaigns (social media).
• Tracks online performance using analytics tools.
• Optimizes content and posts to reach targeted audiences.

🛍️ Syahmie – Head of Sales
• Communicates with potential customers to explain travel packages.
• Handles bookings, payments, and post-sales customer service.
• Achieves sales targets and collects customer feedback for improvement.

🧾 Nur Anis Jannah – Advertising Executive
• Designs posters, brochures, and e-banners for promotions.
• Collaborates with influencers and online platforms for advertising.
• Ensures ad messages appeal to the millennial market.
• Contributes creative ideas to marketing visual campaigns.

🛎️ Conielya Lumit – Service Executive
• Provides excellent customer service before, during, and after the trip.
• Responds to customer inquiries through various platforms (social media, phone, email).
• Handles complaints and customer issues promptly and professionally.
• Ensures all customers receive complete information about travel packages and itineraries.
• Monitors customer satisfaction and suggests improvements to the operations team.